Walk a mile in the user’s shoes
For ground-breaking innovation, keep the user at the centre, and get a good cultural understanding of the actual place where your product will be used
Stay on top of what readers are engaging with right now.
The most-read stories right now, ranked by readership and recency.
For ground-breaking innovation, keep the user at the centre, and get a good cultural understanding of the actual place where your product will be used
Today, the country’s focus is on exploiting the benefits of economic modernisation to redefine the goals of society in three critical areas: environmental regulation, technological innovation, and corporate social responsibility. Insights from a week-long immersion
Two factors are causing a rethink on value systems: environmental degradation and shifts in political power that reflect the voice of the disenfranchised. This new thinking will have to come from new coalitions of social thinkers, practitioners, academics, politicians and corporates
Merely copying an idea will not solve a problem. Like product innovators, policy innovators too have to keep the users and their environment in mind
Ethics can be learnt, though it may be considered difficult to teach. What matters is the kind of experiences young managers are exposed to. B-schools and firms play a crucial role in shaping their thinking through such exposures
Social and political movements of change need to embed “moderators” who can connect and guide the flow of the movement—people who promote a dialogue and help create a consensus on action
Entrepreneurs need to be able to understand humans, individually and as a collective. For them, a liberal arts education is necessary. Because the scientific method teaches you inquiry. But the humanities teach you to apply that inquiry to yourself
How Facebook’s top leadership is dealing with the deeper issues of declining trust, why liberal studies matter, and building purpose-driven networks
Complex societal issues require diverse set of capabilities—which reside in a variety of business and civil society organisations. When they come together as a self-coordinating network, they can create collective impact
They could be your personal librarian and a digital assistant that can translate, summarise, and even help you learn a new language