The hotel industry’s big battle with Airbnb
Airbnb may have changed the game with its online home stay listing model. But the hotel industry isn’t waiting in the sidelines. It is fighting back
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A platform approach to bridging India’s healthcare gap
No single entity can solve COVID-19. So, a diverse group of individuals and institutions came together to launch telemedicine app Swasth. But can it develop into a public utility, providing quality healthcare to citizens? An interview with Nachiket Mor, who’s on the governing council of Swasth
The gobbledygook generator
Is your communication also clouded with business jargon?
Lessons from the road
Entrepreneurs oftentimes stand at the crossroads. What road do you choose then? The one that leads to valuations? Or that to a life well lived?
Building consumer empathy
Why are consumers not buying your brand? Understanding end-users and empathy for them is much more effective in problem-solving than relying merely on gut or tonnes of data
How Tiruchengode really became the borewell rigs capital of India
The Growth Factor Weekly: The path-dependent nature of all systems; being opportunistic and strategic; will private banks, NBFCs rise to the MSME challenge?
Why you should sell your brand as an experience
How Starbucks engages all five senses to create a memorable experience and turn customers into brand advocates
I want my MTV
That line from the Dire Straits classic Money for Nothing says it well: people facing the uncertainty caused by a pandemic, are turning to familiar, comfort brands. Here’s a view on the phenomena from a millennial in New York, and perspective from his dad in Mumbai
Why questions score over answers
All discovery, invention, innovation are outcomes of curiosity, of asking all manner of questions.
Good coaches listen deep, question hard, challenge status quo
Like in sport, in business too a coach can hold the space and engage a star player to sort out his game when going through a rough patch
