How to reduce cost and gain competitive advantage
Here's how Starbucks' Howard Schultz did it and lessons from the mistakes Dell made
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Trendspotting: 2020 can make or break
The pace of change is accelerating. Uncertainty is growing. Businesses are on tenterhooks. And on the cusp of a new decade, India’s digital economy is yet again poised for a reset
My tryst with Covid-19
There are things you can do to care at home, at the first signs of an infection, before you get to go to the hospital
Indian motorcycle industry: A role model for Atmanirbhar Bharat?
The troika of Hero MotoCorp, Bajaj Auto and TVS Motor have built an unassailable position in India. What will it take to win other markets, especially Southeast Asia?
Making money off the lazy economy
If there is a service to be delivered to Indians, there is a startup trying to find a way to put it on an app
How FreeCharge found its Mojo
Shailendra J Singh, MD of Sequoia Capital India, who saw FreeCharge from close quarters and served on the board, offers a ringside view of the company, its evolution and eventual sale to Snapdeal
Never Mind Online. Come Offline
It's too early to write offline retailers away. There is a lot going in their favour. But the winners in this battle will be those who integrate online and offline experiences for their consumers.
Battles in The Age of Engagement
The tech giants are rewriting the rules of how business empires are built. How deeply they can engage the millions on their network is the key to the kingdom. No business, including their own, is invulnerable. The concluding part in a two-part series
The race to build a ‘desi’ Super App
Last week, the Tatas announced their plans to launch a Super App. A whole bunch of global tech giants like Google, WhatsApp and Amazon and a behemoth like Reliance Jio are preparing to jump into the fray in India. And cement their dominance of a trillion dollar digital economy
Top Ten books of 2021
This year’s list reflects and helps us decode a lot that has changed since the pandemic
