Work Smart. Not Hard
Hard work is the base, but doing the same thing many times over will not help you solve a problem or master a new skill
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FF Daily #547: Success can’t be taken for granted
December 13, 2021: Be customer-obsessed; How to communicate during the pandemic; Why map is not the territory
Never Mind Online. Come Offline
It's too early to write offline retailers away. There is a lot going in their favour. But the winners in this battle will be those who integrate online and offline experiences for their consumers.
The Changing Face of Competition that can Knock You Down
New age competition is hydra-headed, indirect and invisible. The best way to tame it: be obsessed about your customers
Staying motivated when rivals raise a lot more money
Shift the conversation to two things: what about the rival's business plan enabled it to raise the money? And, how is it at all relevant to you?
The Robots Will Take Our Jobs. Then What?
The writing is on the wall: the robots will take our jobs. Martin Ford, author of 'Rise of the Robots', explains the implications for human beings and the market-driven capitalist system.
Improve customer satisfaction at minimal cost: Convert customers into 'employees'
Involve customers and cede control over certain activities by providing them an obstacle-free, easy-to-navigate and secure platform to perform tasks
China steps towards intelligent manufacturing
China is committing itself to automation. If all goes as per plan, soon robots and automation will be the norm in Chinese factories
Life lessons on winning from losing
The sixth edition of La Ultra, the cruellest run on Planet Earth, concluded recently. The race director shares lessons he learnt from the various participants on high performance
