Why ethnography is the fuel for innovation
Ethnography is a life skill that many business executives and entrepreneurial leaders need to learn. It keeps them grounded and in tune with the lives of real people they hope to serve
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Despatches from Surat: There’s gloom, but no doom here
How is the average Indian doing? A deep dive into the lives of four Surat residents shows a microcosm of the Indian story
Where technology intersects with society
Much of the optimism about technology has settled down to cautious optimism. There is a growing realisation that we need both techies and fuzzies. There is a renewed appreciation for systems thinking
Lessons from India’s tortuous path to make tech work for the people
India’s experience with providing a digital identity to a billion-plus people through Aadhaar and with financial inclusion shows why it’s important to take the state, society and markets along. And how it’s tough to anticipate the unintended consequences
The ambitious and their enemies
January 07, 2020: A roundup of news and perspective on disruptive technology. In this issue: Oyo’s pitfalls on the fast track, He Jiankui and gene editing, Facebook’s efforts to build an operating system, micro-mobility, and Digital India's tech gaps
On being comfortable with discomfort
Most stories have philosophical underpinnings that attempt to explain many phenomena in lay-terms
Going beyond the blame game on attrition
There are a complex set of reasons why people leave organisations. Blaming it on your HR department is the easy way out. The smarter way is to understand the root causes and work as a leadership team to fix it
Who do economists serve, really?
Mainstream economic theories do not fit reality. Two new books, ‘Measuring What Counts’ and ‘Good Economics for Hard Times’, provide a counterview: Instead of treating people as data, listen to them, and find answers to their real problems for inclusive, sustainable progress
Trendspotting: 2020 can make or break
The pace of change is accelerating. Uncertainty is growing. Businesses are on tenterhooks. And on the cusp of a new decade, India’s digital economy is yet again poised for a reset
The global trends to watch in 2020
Insights from The Economist’s report ‘The World in 2020’
