Collaborative Intelligence
Thinking with People Who Think Differently
Dawna Markova and Angie McArthur

Thinking together
Great minds don’t think alike, but they can learn to think together.
Being open to different thinking
The most significant gift we have is the gift to think. The most significant danger to the world is our inability to think with those who think differently.
What causes miscommunication
We habitually misread people and therefore miscommunicate with them.
We seek personal connect
Despite our unending love for digital devices, we still crave face-to-face interaction with other people.
Your collaborative quotient
It’s called CQ.
Many of the barriers keeping us apart are actually present only in our minds.
Team questions to ask
Ask five people in your team to rate the team and themselves on:
- Respect: How much admiration and sense of each other’s value exists between you?
- Aliveness: How much zest, vitality and energy is there between you?
- Understanding: How secure do you feel in communicating your needs, fears, ideas and enthusiasm?
- Growth: How much do you grow each other’s capacity for exploring new possibilities and ideas?
Other people affect our capacity
We either grow or diminish our capacity through the people with whom we spend the most time.
Collaborative intelligence
Collaborative intelligence is the flow of energy and information within and between us.
Effectiveness of your CQ as an individual
Rate yourself on a scale of 1 to 10:
- The ease with which I contribute ideas in meetings.
- The frequency with which I share my talents and resources with other team members.
- The frequency with which other members share their talent and resources with me and one another.
- From my perspective, the opportunity for a minority opinion in team meetings to be considered and accepted.
- The frequency with which I think cross-functionally.
Effectiveness of your CQ - Part 2
Rate yourself on a scale of 1 to 10:
- The options for different styles I create in meetings—visual, auditory, etc.
- My knowledge of the talents each person brings to the table and the ability to leverage that.
- My effectiveness with challenging customers, co-workers, clients.
- My ability to get people to act together.
- My ability to get people to think effectively together.
We see and do what we expect
We are used to seeing what we expect to see, hearing what we expect to hear and doing what we expect to do.
Talent comes first
Talent attracts capital far more than capital attracts talent
How are you smart?
When we meet smart people our question has to be not “Are you smart?” but “How are you smart?” The answer leads to mind patterns.
We pay attention in three ways
Focused: Alert, detailed, sequential, externally oriented.
Sorting: Confused, exploring, trying to understand.
Open: Imaginative, symbolic, connective.
Don’t lose connection
“A leader who loses connection to his people soon loses the ability to lead them.” – Robert Ley
Intersecting with other minds
“Our minds are partly determined by their intersection with other minds” – Daniel Siegel
Rate your thinking talents (part 1)
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Your thinking talents |
Always |
Sometimes |
Never |
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How can I adapt to what’s happening now? |
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Does this mesh with my beliefs? |
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How can I be closer and more genuine with people? |
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How can I relate to the new person? |
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How is this something part of something larger? |
Rate your thinking talents (part 2)
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Your thinking talents |
Always |
Sometimes |
Never |
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Is everyone being treated fairly? |
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What are people feeling now? |
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What’s the solution to this problem? |
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What’s the point here? |
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What can I do right now? |
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What can I accomplish today? |
Rate your thinking talents (part 3)
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Your thinking talents |
Always |
Sometimes |
Never |
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How can this be done differently? |
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What can I learn next? |
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What can help grow others? |
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What is the common ground? |
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How can I order this chaos? |
Rate your thinking talents (part 4)
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Your thinking talents |
Always |
Sometimes |
Never |
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How can this be excellent? |
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What are the alternative scenarios and what is the best route? |
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How can I get others aligned with me? |
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Why is this true? Prove it to me. |
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Am I better at this than anyone else? |
Know your talents
Knowing the talents you lack is as important as the talents you have.
A CEO is a coach
Being a CEO requires you to be a coach and to get people to develop potential to win as a team.
The coach and the players have a reciprocal need for each other if they want to achieve greatness, just as a leader and his direct reports do.
The signals to watch
If you ever feel lost, overwhelmed or disengaged when working with your group, consider it as a signal that the intellectual capital of your team is not being fully engaged.
What is influence?
Influence is the ability to accept and evoke change. This requires knowing how to shift your mind from certain rigidity to flexible curiosity.
Asking great questions
Great questions create expanding possibilities.
Asking great questions can be challenging, especially for people in leadership positions.
The inquiry style of learning asks:
- What can I learn from this?
- How can I grow my capacity?
- How can I do this better?
The mindset shift needed for collaboration
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From |
To |
| Uses power to win over others | Uses influence with others to connect |
| Leads as a hero | Leads as a host |
| Perceives differences as a deficit | Dignifies differences as a resource |
| I have it and you don’t | The more we share, the more we have |
| How smart am I? | How are we smart? |
The mindset shift needed for collaboration (part 2)
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From |
To |
| Asks for who is wrong | Asks what’s possible from here |
| Analytical thinking | Analytical with innovative and relational thinking |
| Considers value is created by things | Considers value is created by ideas and connections |
| What will others think of me? | How can I grow my capacity? |
| Values independence | Values interdependence |
Creating a possible future
Attention with intention and imagination creates a possible future.
Collaborative Intelligence
Thinking with People Who Think Differently
By: Dawna Markova and Angie McArthur