How to get your sales team to build relationships
It makes better business sense to serve a customer over the lifetime of the relationship rather than merely sell. A simple way to make that happen is by changing how you incentivise your salespersons
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It makes better business sense to serve a customer over the lifetime of the relationship rather than merely sell. A simple way to make that happen is by changing how you incentivise your salespersons
Smart companies aren't hiring salespeople anymore. They're investing, with good reason, in a different breed altogether.
It often took several years - and sometimes decades - for companies to spread their wings around the world. But now, the old globalisation model is set to change dramatically.
The MBA programme, as we know it in India today, is an import from the West with modest efforts at adaptation. The time to change it has come.
Some pointers to books, articles, websites and hidden links on what it takes to build a great business model
Most consumers trust earned media - recommendations from friends and family - above all other forms of advertising
There's a smart way to turn customers into your biggest business ambassadors--and that too, without wasting big bucks on advertising.
Prof Ram Charan decodes Steve Jobs' legacy at Apple
Indian firms find it hard to inculcate radical innovation into their DNA. Perhaps they could draw inspiration from the experiences of US based pharmaceutical firm Vertex.
China is not known to be an innovative economy, but Shaun Rein, author of The End of Copycat China, believes that will change sooner than we know